Restaurant Chain API

1The Challenge

The restaurant chain operated with fragmented systems across locations — different POS vendors, multiple delivery partners, and a legacy loyalty program. There was no unified view of operations, making data-driven decisions impossible.

2Our Solution

We built an API gateway that normalizes data from all POS systems, delivery platforms, and the loyalty engine into a single GraphQL endpoint. A real-time dashboard gives operations managers visibility across all 200+ locations, with automated alerts for anomalies.

3The Outcome

Unified operations reduced reconciliation time from 3 days to 2 hours per week. Delivery partner integration increased order accuracy by 28%. The loyalty program saw a 45% increase in redemption rates through better targeting.

Tech Stack